Shift management system Touch Turn-O-Matic for the environment developed by Qmatic retail will be marketed through the company stay out of the European, Australian, and Canadian market in line with the strategy of strengthening its international systems of Customer Experience Management (CEM) presence.

Qmaticprovider of Customer Experience Management (CEM) solutions, has teamed up with the German company Me to, the U.S. multinational division Checkpoint Systemsto commercialize the Turn-O-Matic Touch solution in the markets of Europe, Australia and Canada, a shift management system specially designed to organize efficiently in the retail environment the flow of customers in stores.

Among other advantages, Turn-O-Matic Touch allows employees to attend customers in an orderly fashion and that these may wander freely the establishment while waiting, can move away from the counter without losing his turn, which improves their shopping experience. Initially, this collaboration will apply to the markets of Australia, Canada, Denmark, Finland, France, Norway and Sweden.

As pointed out by Michael Hallén, CEO of group Qmatic, "we see a great potential in cooperation with Meto, since it has a large base of customers in retail and experience in the sale of systems of management shifts."

Meanwhile, Erik Cardinaal, Vice President and general manager of Meto, stresses that "our staff looks forward to working with Qmatic and market system Turn-O-Matic Touch, since Meto wants to expand within the queue management and flow of customers." In addition, it is a perfect solution for retailers who need to effectively manage the flow of customers in its stores, without additional costs or over times of installation and training. "We believe that Touch Turn-O-Matic has great potential in different market segments, ranging from fish to dealers of cars, pharmacies, museums, etc".


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By • 12 Jun, 2014
• Section: Accessories, Business

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