This specialist and the department of information systems of this chain has developed a scalable and affordable system that optimizes queues box, the customer experience and employee productivity.
As part of the digitization project at the point of sale, Neo Advertising and the department of information systems Carrefour have integrated Single row application, an automated, scalable and economical solution that improves boxed queues throughout the network of the distribution chain in Spain.
This solution, which as noted from Neo Advertising "is a pioneer in the Spanish market to efficiently manage and automated rows in boxes in Carrefour," is based on Cisco-AppSpace technology, ad hoc development made by the specialist, while integration with software checkouts chain has been the responsibility of the department of information systems Carrefour.
The strength of the single row solution is that, to be automated with boxes, not dependent on manual activation of shift change by the worker Carrefour. A message on the screen and audio, the user indicates the number of free cash and the name of the employee who will assist you in that box, which improves the average time in the queue, the perception of customer waiting and experience buying in general.
Neo Advertising Carrefour and continue to expand the digitization project at the point of sale (more details thereof in Digital AV Magazine) To reach the 102 centers installed at the end of this year 2016, "consolidating itself as the reference space in the retail technology sector," they said those responsible.
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