Through an intelligent mirror that incorporates Watson cognitive technology, guests can have a dialogue spoken with the Digital Concierge and information about the hotel, its services, weather, entertainment and shopping and other related issues with your stay in the city.
Panasonic e IBM They are working on developing a digital concierge solution designed for the hospitality market. This immersive experience is applied to a digital mirror that has incorporated the technology of cognitive computing IBM Watson and Cloud. The Panasonic Concierge solution has been exhibited at the CES 2017 Las Vegas, which on January 8 closed its doors.
Through this smart mirror equipped with a touch screen, guests can have a dialogue spoken with the Digital Concierge Panasonic and information about the hotel, its services, weather, entertainment and shopping and other topics related to your stay in the city.
"Panasonic has identified different needs in the hotel industry and work with IBM, will allow us to apply our vision of connected solutions using intelligence Watson to provide end users a natural cognitive functioning," explains Yasuji Enokido, President of AVC Networks Panasonic.
Esta colaboración también se extenderá a la plataforma LinkRay de Panasonic, tecnología que combina el uso de frecuencias de luz Led, una app e información en la nube, con el uso de móviles, para que sea el propio público el que solicite y obtenga contenidos adicionales. Integrada con aplicaciones de hostelería en los teléfonos móviles de los clientes permite una amplia gama de oportunidades para mejorar la experiencia del consumidor en torno a los servicios basados en la localización y el consumo de contenidos a través de la nube.
"IBM Watson gets to really know the individual and provides highly personalized experiences and recommendations. Panasonic are with cognitive technology leading to the hotel industry and introduce a new level of customer service by providing greater brand loyalty, "said Bruce Anderson, Managing Director of IBM Global Electronics Industry.
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