The ship's staff has been joined by five of these robots that aim to ensure that passengers enjoy the best entertainment on board. Pepper is able to interact and understand their mood to propose the most attractive plans. In addition, Answer questions about services, Gives useful information about destinations, Dance... and even pose with guests for a souvenir selfie.

Pepper Robot - Costa Diadema3

The Costa Diadema, flagship of Costa Cruises, has been the place chosen to present Pepper, The first robot capable of recognizing fundamental human emotions and proactively interacting with its environment.

Five Pepper robots are operational on the Costa Diadema cruise ships that travel the Western Mediterranean and their mission is to entertain passengers and make their stay on board a unique and unforgettable experience.

Pepper Robot - Coast Diadem 4This initiative is the result of the agreement, announced last year, between the Italian cruise line and SoftBank Robotics (formerly Aldebaran), part of SoftBank Group. Released on 2014 in Tokyo, Pepper is equipped with features and a high-level interface that allow it to communicate with those around you using the latest advancements in facial and voice recognition. In addition, The robot interacts with passengers in English, French and Italian.

"With the introduction of these robots on board the Costa Diadema, Costa Cruises confirms its spirit of renewal. Our goal is to surprise those who choose to spend their holidays with us and exceed their expectations by offering something unforgettable. I am convinced that interacting with Pepper will be a great experience for all of our guests.", said Neil Palomba, President of Costa Cruises.

Passengers on the Costa Diadema have the chance to meet these robots in five areas of the ship. In addition to answering direct questions that are directed to you, Pepper is able to attract attention and interact when people approach her. You can dance with guests, involve them in games or propose to pose for a selfie as a souvenir.

These robots offer useful information about the ship and the services offered such as bars and restaurants, Excursions, Activity Programs, Spa or Shops. They can also provide directions to the destinations included in the itinerary, which in the case of the Costa Diadema are Savona, Marseille, Barcelona, Palm, Cagliari and Civitavecchia. In addition, This humanoid robot is able to ask passengers for their opinion on the cruise experience and about the most important services on board.

After this test, which takes place on board the Costa Diadema, From September, five more robots will be added on board the Costa Fascinosa.

Features of Peper:

Pepper Robot - Coast Diadem 2

  • Size 120 cm.
  • weight 29 kg.
  • Autonomy 12 battery hours.
  • Includes: 2 2D Cameras, 1 3D Camera, A tablet with a 10 inches and 6 Lasers.

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by • 13 jul, 2016
• section: audio, Case studies, control, display