Banco Santander installs a Wavetec video wall at its headquarters in Chile

Un videowall, composed of 16 Wavetec HD displays, allows you to optimize the management of the transactions that Banco Santander de Chile carries out in the branches it has in the country.

Present in Chile since 1978 and with an installation of 250 branches, Banco Santander was looking for a solution for its central offices in the country that would allow it to monitor, flexibly and dynamically, the transactions that are carried out daily in all locations of the financial institution.

Monitoring, as a systematic process that allows collecting, analyze and use information to track the broad spectrum of transactions an organization may have, It is essential to achieve corporate objectives, as well as to guide management decisions of the service provided.

Banco Santander de Chile identified the need to innovate and optimize its monitoring room with the installation of a video wall that would allow it to view the entity's activity flow throughout the country in a holistic and comprehensive manner.. After carrying out a diagnosis at the Bank's headquarters, Wavetec developed a video wall composed of 16 professional high definition monitors ready to work 24×7, connected to a processor that connects 32 video inputs at the same time.

Thanks to this visualization solution, it is possible to carry out dynamic and proactive monitoring aimed at making decisions and optimizing the service provided.. Besides, allows prioritization and focus of certain information, depending on the day or month and alternating the order of the monitors and/or their grouping.

Some variables that can be projected on the video wall are the status of payments and transfers, nominas, server status throughout chile, ATM or system errors, inter alia.

Before installing this system, the bank had a rigid and obsolete monitoring system., which repeatedly turned out to be a limiting factor in monitoring what was really wanted, This is why it was decided to go a step further and opt for the Wavetec video wall solution that allows for more focused monitoring., flexible and adaptable to specific and insurgent demands, giving priority to real demand.