LG is committed to the hotel sector with the extension of the guarantee of its HotelTV solutions to three years
This important measure reinforces LG's commitment to providing the best service to its partners, in order to create mutual value in a sector in full transformation.
Audiovisual content has become a fundamental piece of today's society, including the field of tourism. For this reason, LG has worked in recent years to develop solutions capable of providing personalized experiences to hotel guests, simultaneously optimizing the work of professionals in the sector and helping them to offer a better service.
Continuing with the commitment to accompany its customers throughout the entire product purchasing process, LG has taken another step in this regard and has also extended the warranty of its Hotel TV solutions. (both televisions and systems) up to three years.
Thanks to this initiative, any partner that has acquired any of these Hotel TV solutions (televisions designed for use in hotel rooms and hospitals) from the past 1 September, you can benefit from this advantage.
More guarantee also in services
Additionally, This new manufacturer's warranty is complemented by an extensive catalog of services, which include both the extension of the guarantee to a maximum period of 5 years, thus favoring the return on investment, as in added services, such as can swap exchange guarantee, firmware update and channel map cloning services, among many others.
As Francisco Ramírez points out, B2B director in the Spanish subsidiary, “At LG we are committed to creating mutual value with our customers, because if they don't win, neither do we. That's why, “We have extended the warranty of our Hotel TV solutions to three years in order to provide the best service and greater peace of mind to our client.”.
During the last years, HotelTV solutions have positioned LG as a leader in this sector, giving hotel businesses the possibility of personalizing communication with the guest or communicating directly with the client.
Thanks to 'hotel mode' and Pro:Centric, custom configurations can be made on the equipment, in addition to sending communication to the guest (such as welcome messages or hotel services), as well as having remote and simple management systems for the hotel manager, such as data deletion with personal guest information.
Pro:Centric, the solution with which LG leads the hotel sector
In its objective to improve not only the user experience, but also facilitate hotel work, LG has developed the Hotel TV Pro solution:Centric.
With this innovative development, The company makes two content management options available to the hotel sector within the program: Pro:Centric V, that allows you to personalize communication with the guest; y Pro:Centric Direct, that makes the design of the television interface possible and easy, in addition to providing two-way communication with the guest.
Models with warranty extended to three years
Hotel TV (Pro:Centric TV):
Commercial Lite:
- UU640C
- LV340C
- LV300C
- LW341C
Smart TV Signage:
- LV640S
Pro Servers:Centric y Set-top-boxes:
- PCS400R
- STB-5500
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