The University of Amsterdam manages student appointments with new digital kiosks

The Faculty of Economics and Business at the University of Amsterdam (UvA) implements a new digital registration and information system as a result of collaboration between Reflex Online, ProDVX y Informative DIZ.

Due to frequent meetings between students and advisors, The UvA needed a way to plan meetings, record arrivals and notify student advisors. Manual processes were no longer efficient, which led the university to explore automation. This led to the implementation of a new solution to streamline the registration process and support advisors in their daily work..

To meet these challenges, the University of Amsterdam collaborated with Reflex Online, ProDVX and DIZ Informatiezuilen. Reflex Online provided the booking software, while DIZ supplied the interactive registration kiosks, equipped with screens 15 inches of ProDVX. Together, developed an integrated solution to improve the student experience and optimize internal workflows.

He reservation software de Reflex Online, customized specifically for the UvA, allows students to register using their student number or QR code. The interface is fully personalized with welcome messages, photos and images with the UvA brand, designed to be as easy as possible to use.

Once registered, Students can even see a photo of the advisor they will meet with. At the same time, the advisor automatically receives a notification of the student's arrival. This saves them a lot of hassle., since they now have absolute certainty that the student has arrived at the designated waiting room and is ready to be received for the meeting.

Meanwhile, the software records valuable data, like the duration of the conversation, the total number of appointments and the no-show rate. All this can be exported and analyzed, enabling data-driven insights and improved service delivery. Besides, clear on-screen instructions guide students, making the registration experience smooth and professional.

Quick interaction

These kiosks incorporate ProDVX APPC-15XP screens. Este panel PC Android de 15 inch integrates seamlessly with Reflex Online software, providing a reliable and easy-to-use touch interface for students.

With PoE support and flexible configuration options, APPC-15XP is perfect for kiosk integration. High resolution display ensures appointment information is presented clearly, while the responsive touch screen allows for quick and intuitive interaction by students. Its robust design makes it ideal for the intensive daily use expected in educational environments.

For your part, Informative DIZ has manufactured Kiosk devices to offer a unique kiosk to all Reflex Online customers. These kiosks have a professional look, protect internal hardware and allow easy access and maintenance. Its ergonomic design ensures that students can comfortably interact with the touch screen, making them a fundamental part of the overall user experience.

Waiting Room Registration Kiosk Key to Streamlining Student Appointments. The system reduces administrative workload, improves internal communication and creates a more welcoming and organized environment. Advisors can focus on students instead of administration, while the university benefits from accurate data to make informed decisions and improve services across campus.