Aurall recording systems, present in numerous Spanish airports

The Aurall voice and data recording system, which includes the entire range of solutions developed by VOID Systems to record, analyze and evaluate company communications, It has been installed in numerous airports in the AENA network, improving reaction options, support and control in crisis and emergency situations.

The airports are, by definition, a high traffic place, Therefore, the work pressure on its infrastructure and numerous management solutions that support it are also great.. AENA Airports, that manages 47 airports in Spain, needs to be equipped with the strictest security measures, including the recording of telephone and radio calls made in its operations centers. Aurall is the communication recording solution that offers to respond to the safety and quality needs and demands faced by the airport sector. So, Aurall's innovative products and solutions guarantee the security of sector communications and meet high industry standards.

The Aurall recording system records CECOPS communications (Operations Coordination Centers), through the recording of both analog and digital radios and telephones, allowing staff to carry out their work in optimal conditions within Spanish airports. So, The CECOPS have the human and technical resources that allow them to carry out the functions of management and coordination of resources., in addition to ensuring communications with the Advanced Command Post (PMA) and in general, with external means that could be involved in an emergency.

However, Security is not the only reason why Spanish airports have implemented a voice and data recording system like Aurall in recent years.. This system also contributes to controlling and improving the quality of service and operators and to optimize the daily activity and maintenance of the airport.. Aurall's range of voice recording technologies and monitoring applications enables airports to achieve the highest levels of performance, quality and liability coverage.

Aurall has already been successfully implemented in numerous Spanish airports in the AENA network: Zaragoza, Huesca, Alicante, Reus, Badajoz, Fuerteventura, Tenerife South and Menorca. This system currently allows airports to optimize the investigation cycles of the multiple problematic situations that can occur daily in their facilities.; improve and increase speed in incident resolution; and efficiently train and manage work teams.