Charmex adds Polycom's new collaboration solutions to its portfolio

The wholesaler celebrates his 15 years of alliance with Polycom expanding its catalog with solutions that natively integrate Microsoft Teams and Skype for Business.

Charmex has celebrated his 15 years of alliance with Polycom announcing the expansion of the manufacturer's voice and video technology portfolio with new solutions that integrate natively with Microsoft Teams y Skype for Business.

Polycom offers direct integration with more than 40 voice solutions, video and content for Skype for Business (or the future successor Teams), Microsoft Lync, SharePoint, Exchange y Office 365.

Candido Moreno, Polycom business development manager at Charmex, is confident that this evolution will simplify the use of technology and create new business opportunities. “Polycom, as a global leader in video conferencing and unified communications, is the only manufacturer of its kind that has developed a technology with Microsoft. This means that their products are the only ones on the market that are natively compatible with Skype., providing its clients with great quality and a rich communications experience”.

Working in conjunction with Microsoft, Polycom has developed a portfolio with more than 40 solutions that help foster a culture of collaboration to solve the challenges businesses face.

Charmex has more than 15 uninterrupted years as a value distributor of Polycom video conferencing solutions. The past 24 January held an event in Madrid in which the channel was presented with its entire range of videoconferencing and audio equipment and the key points that will allow integrators to specialize to offer companies a quality service were shared.. In that sense, The manufacturer has a certification program that guarantees knowledge of its solutions.

Through its Solutions department, Charmex supports the network of integrators that implement Polycom technology. “Our commitment to our clients' projects begins with the prescription of the brand's solutions., since we sat with them, We listen to them and advise them on what type of system they need. From there we accompany them at all times with advice, support and training in the design of your projects. We also offer you the first technical support in Spanish, helping them with their configuration and deployment questions, and in 48 hours we manage the RMAs with the brand”, Moreno points out.

Among the Polycom solutions marketed by Charmex that integrate natively with Microsoft, the RealPresence Group range stands out, consisting of video conferencing equipment suitable for use in small rooms, medium or large like an auditorium, that integrate H.323 connectivity, SIP o Skype for Business (SfB). SfB-based systems are also available, such as the Polycom MSR Series, that offers the same user experience as a Microsoft client.

The wholesaler also offers audio conferencing systems from the Trio Family range, that incorporate a touch screen and are capable of registering on three different platforms simultaneously (2 SIP and SfB). It also sells the VVX Business Media Phones range of telephony., that has SIP connectivity, Polycom-exclusive SfB and acoustic enhancement such as Acoustic Fence, that blocks out noise and makes collaboration anywhere a reality.

Regarding infrastructure solutions, the manufacturer has developed a tool called RealConnect, that allows interoperation between SfB and the H.323 and SIP standards. This way, Previous technology equipment can coexist with the new communication platform.

Cándido Moreno does not want to fail to highlight that Charmex offers a very wide range of professional Polycom solutions for different budgets. And concludes: “Companies are constantly evolving the way they work.; decision making must be agile, as well as the implementation of the actions. That's why Polycom, by natively integrating Microsoft into your solutions, has reinvented the way companies communicate, providing closeness, simplicity and quality”.