Cisco Webex Integrates New AI-Based Voice Intelligence Capabilities

Meeting Room Assistant Will Offer Webex Room Devices the Ability to Speak in Spanish, as the company announced during its Live Europe event.

Designed with the technology of Voicea, recently acquired, Cisco announced during Live Europe new AI-based voice intelligence capabilities for Webex Meetings, that allow the use of voice so that this collaboration solution integrates the first digital assistant for meetings in the company.

Con Webex Assistant para Webex Meetings, Voice commands automate everyday meeting tasks (take notes, transcribe and track), so participants can focus on the meeting. This way, not only will they see the instant transcription of the conversations and the subtitles, Instead, they can tell Webex which points to highlight.

It is also possible to search recorded transcripts, both within the meeting and between meetings; and the assistant also creates tasks, so no one forgets who agreed to do what. Besides, Labeling the interlocutors allows you to know who is saying what during the meeting, while various functionalities after it help to easily edit and share what has been discussed.

“Voicea users report saving more than six hours per week and users with more efficient meetings. We believe Webex users will get similar results - says Sri Srinivasan, vp. senior and general manager of collaboration at Cisco-. This technology will substantially change the way we work, providing massively personalized experiences”.

Cisco added conversational AI capabilities to Webex Rooms in 2017. Con Webex Assistant para Webex Rooms, Users can use their voice to join meetings, make a call and control room devices.

Now, Webex Assistant is learning Spanish (Soon users will be able to speak in English or Spanish to Webex Room devices) and will understand and respond in the preferred language.

As an expert in cybersecurity and its commitment to data privacy, Cisco offers end-to-end encryption and multi-layer security, so organizations can now choose whether data from their Webex Teams solution (users, keys, messages and files) are stored in Europe or the United States.

The new Cisco Webex Room USB is an entry-level video device that offers small and medium-sized businesses a secure, quality collaboration solution for small spaces, with simple installation and management.