d&b audiotechnik supports its customers with a product warranty extension program

This initiative is just one part of this manufacturer's set of actions in response to Covid-19 to alleviate the concerns of its customers and reinforce its long-term commitment to its market..

The German company d&b audiotechnik has announced a program to extend the warranty of its audio products and solutions to support its customers in these difficult times due to the Covid-19 pandemic..

As Amnon Harman explains, CEO of d&b audiotechnik, “at a time when the entire live entertainment market is facing the effects of confinement and uncertainty about the future, Our goal is to mitigate one of the concerns of our partners and clients who are suffering the effects of the pandemic.. This is just one example of the measures we have introduced to support customers during this period.

This product warranty extension program, as this manager points out, It is only one part of the set of actions of d&b in response to Covid-19, “which also includes offering a complete program of daily online seminars. Customers and users can be assured that our products are of the highest possible quality and that we keep our word on this.”.

The six-month warranty extension applies to all d products.&b in the ranges of mobile solutions and permanent installation, currently covered by the manufacturer's standard product warranty, which offers no less than five years, acquired and supplied in the period of 1 March 2015 al 31 of August of 2020.

The warranty covers anomalies at the component level, which means that any problems with these or manufacturing will be covered. This extension applies worldwide and covers the overall duration for systems.

“It seemed to us that the extension of the guarantees only for those customers for whom they expired during this period of Covid-19 was not enough - underlines Amnon Harman -. We want to help our clients maintain their d systems&“b in the best possible condition and we look forward to the day when everyone can enjoy offering the beautiful sounds of their concerts and events again.”.