The Fernando Pessoa Hospital implements Partteam's queue management solution & Oemkiosks

The project has included the installation of the QMagine system, as well as the QTicket Touch digital kiosk that incorporates an interactive digital signage screen, where information on services is offered.

Part team & Oemkiosks has helped the Fernando Pessoa University Hospital (Fernando Pessoa University Teaching Hospital – HE-UFP) from Gondomar (Portugal) to requalify and optimize your management system with a complete QMagine solution.

The project has included the installation of public assistance management systems. Each, in turn, It consists of a QTicket Touch ticket dispenser and a digital signage display, where it is possible to display information about tickets and help desks/services, in an organized and dynamic way. Besides, These systems have incorporated TV.

Given the citizen demand for a higher quality service, It is normal that both the public and private sectors look for solutions that guarantee a fast and efficient service.

QMagine queue management systems respond to these demands by optimizing service quality and staff productivity., allow waiting time to be advanced and reduced, while improving customer service, as well as the management and organization of services.

For your part, ticket dispensing kiosks offer personalized services, which translates into an increase in productivity, taking into account the service provided. Besides, QMagine systems, with process automation, simplify service flow.

QTicket Touch is presented as a functional kiosk, ergonomic and interactive, developed exclusively for indoor use. Through a touch screen, The user can consult the available services and obtain a ticket. Besides, can offer information about services, through its interactive touch screen. It is also possible to configure it with standby mode (screensaver) y, in this way, display advertising in the form of images and videos of the company/institution.