Zoom and Avaya optimize the management of communications environments

Fruit of the association established between both companies, the AI-powered collaboration platform, Zoom Workplace, has been integrated into the communications and collaboration suite of Avaya.

Zoom y Avaya have announced a strategic alliance designed to offer collaboration experiences improved to international companies.

As part of the association, Avaya has integrated Zoom Workplace (AI-powered collaboration platform that will include meetings, team chat, planner, board…) in your solution Communication & Collaboration Suite, providing a new, streamlined way to manage your communications environments and workflows.

“Companies look to benefit from the latest AI-powered innovations to differentiate themselves, accelerate your processes and grow. All while integrating new levels of performance with minimal disruption to existing core systems.”, has declared Alan Masarek, Avaya CEO. “By partnering with Zoom, we can deliver on the promise of 'innovation without interruption', providing added value to companies through international collaboration experiences within the Avaya platform”.

Avaya customers can realize additional value from their existing investments in Avaya private cloud and premise-based solutions, while leveraging Zoom's user experience and interface to empower your collaborative needs.

“Customers and partners like Avaya continue to trust Zoom to power their collaboration needs because of its speed of innovation and because it simply works. We're excited to bring that same experience to the thousands of Avaya customers who will benefit from a simple yet powerful way to collaborate.”, says Eric S. Yuan, founder and CEO of Zoom.

Existing Avaya customers will maintain their investments in the company's solutions and devices while benefiting from the Zoom Workplace AI-powered collaboration platform.

Zoom and Avaya partnership is designed to deliver a joint solution that will provide an enhanced collaboration user experience for Avaya customers, including:

Interoperability between platforms and devices, enabling users to work in Zoom Workplace while leveraging their existing investments in Communication solutions & Avaya Collaboration Suite - Avaya Aura and Avaya Enterprise Cloud- without interrupting investments in customizations, existing workflows or infrastructure.
Access to Zoom AI Companion, Zoom's generative AI digital assistant.
Collaboration solutions like Zoom Team Chat, Zoom Scheduler, Zoom Whiteboard, flexible spaces and much more.