The Beverly Wilshire hotel introduces Proto holograms in its suites

The specialist Proto has introduced its M holographic communications device, Live Beam, in the Penthouse and Presidential suites of this California hotel, that offers an innovative experience to its guests.

Belonging to the chain Four Seasons, the hotel Beverly Wilshire is the first in the sector to offer the hologram technology in two of its suites, specifically with the device Proto M, to offer differential and anticipated customer service.

Proto M is a portable desktop holographic communications device from this specialist, based in Los Angeles, which has developed the first platform of its kind worldwide.

Thanks to this device, the hotel team in charge of guest experience (Guest experience) offers a personalized and differential value for direct communication in the room.

This is what he points out Serge Sturbois, director guest experience en el hotel Beverly Wilshire: “We are delighted to offer our guests another way to communicate with us. Depending on your preferences, we can do it in person, via Four Seasons chat, by SMS, by phone and, now, by hologram directly in your room”.

Guests designate a time when a member of the hotel team Guest experience with will broadcast live to the room, to see each other communicate in real time to review the day's itinerary, the possibilities of the suite and more.

Communication through Proto devices now Used by Fortune list companies 500, prestigious universities and Hollywood studios, and it has been shown that increases the quality of the conversation significantly compared to flat panel video solutions.

With a solid history, even cinematic, The Beverly Wilshire hotel now offers a new and surprising development to the sector. “That's why so many guests stay with us. They know that we offer them the latest in technology, experiences and design - he states Reed Kandalaft, vp. regional y director general-. “The introduction of Proto M is yet another way we continue to be pioneers in this constantly evolving industry.”.