Scala software facilitates communication in the digital network of Pantai Hospital in Kuala Lumpur

The contents of the digital signage network deployed in the new hospital building are managed with this software quickly and continually updated to provide information to patients., the location of each area and the waiting queues, among other services.

Pantai Hospital Kuala Lumpur (PhKL), in Malaysia, has carried out a major renovation to modernize the twelve-story building in which this healthcare facility is located and provide better service, in which improving communication between staff and patients has been a primary element.

As the head of operations at the hospital explains, Mrs. Norhaslina Othman, “PHKL plays a pioneering role in the evolution of healthcare institutions, offering the best experience in the use of technology and setting high standards of quality services to its patients. With the implementation of digital solutions, we can update content and messages in an innovative and interactive way, in line with the modernization of the building”.

For this project, they have been installed 45 digital screens in six different areas of the new building, in whose main hall, control center and specialized areas, twenty-six displays of 42 inches to inform and entertain patients with relevant content.

Besides, A video wall 6 has been configured in the main lobby×1 with 55” screens used as a digital medical directory, in addition to showing events or health campaigns. in this space, Patients and visitors can also use a digital wayfinding solution and view an interactive directory on two 42” touch screens., located at the reception desk, to which are added eleven more located in the elevator areas.

The specialist Click Grafix has supplied and installed these visual systems in the new building, that are managed with digital signage software Scala, in addition to training hospital staff in the use and management of digital content. “We created more than forty generic templates of various categories for the respective zones using Scala Designer. Our intention was to make it even easier for employees to use this solution.”.

Specifically, in addition to these templates, Content development with Scala Designer enabled the linking of creative content by transforming it into templates for informative materials and advertisements across the network. Added to this is the ease of third-party integrations with the personalized incorporation of a queue management system in the pharmacy area..