Partteams & Oemkiosks incorporates SMS and QR codes in queue management

via Qmagine, offers a service to receive alerts about customer attendance without being surprised by the passage of their shift, and manage queues inside and outside establishments.

Partteams & Oemkiosks, through Qmagine, provides an SMS and QR code reading service that can be integrated into queue management systems. Allows you to remove the digital password and wait safely, avoiding long lines and taking advantage of the time outside the waiting room.

In addition to improving your customers' experience, this service, which is part of the 'Zero Contact' system, allows users to freely wait their turn.

Regarding reading the QR code, After reading it, users can select the desired service and check the evolution of the queue on their mobile phone in real time.. Regarding the SMS service, Users can send a message to the number indicated with the letter that refers to the service. Then, they receive another alert for the number of passwords in front of them, as well as the average waiting time.

These are solutions that provide advantages, for both the institution and the client such as the decrease in the abandonment rate and waiting time. The client can be physically absent from the service location without risk of missing their appointment and provides an increase in client satisfaction.

This Qmagine service allows you to receive alerts about the client's attendance without being surprised by the passage of their shift. Regarding the system “Zero Contact”, was developed for queue management inside and outside establishments, allowing customers to withdraw their passwords without requiring physical contact, either by Scan, QR code, SMS or voice.