Samsung expands its Kiosk offering with a high-performance Windows model

Latest Samsung Kiosk, operating with Windows, el KMC-W, incorporates an interactive self-service display 24 inches and has been designed for applications in the food and beverage sectors, retail trade, travel and healthcare.

Samsung Electronics has announced the launch of its new kiosk model, he KMC-W. An updated version for Windows, which incorporates an interactive screen 24 inches and brings greater software compatibility to self-service display technology for the food and beverage sectors, retail trade, travel and healthcare.

Contactless technology has become a critical factor for companies to meet consumer demand in various sectors and applications., like paying bills, self-service, smart cafes and unstaffed fitting rooms, inter alia.

Besides, Touch screen hygiene is one of the biggest concerns for consumers and one of the top priorities for companies.

This has led to increased application of antibacterial coatings and films on screens.. The shatterproof film and UL-listed antimicrobial coating that Samsung applies to its Kiosks protects its displays and its customers..

“The retail landscape is changing based on consumer behaviors and the growing demand for contactless and cashless payment methods”, states Hoon Chung, Executive Vice President of Visual Display Business at Samsung Electronics. “As this trend accelerates, both in retail and in the food and beverage sectors, healthcare and travel and others, “Samsung Kiosk is the future solution that industries need to respond to global demand”.

High performance

Based on Windows operating system 10 IoT Enterprise, el KMC-W, which was presented in the last edition of WHEREAS (more information at Digital AV) Expands Samsung Kiosk OS support to meet customer needs in diverse business environments.

Equipped with processor 11th generation Intel Core, Delivers high-performance computing power and full compatibility with leading ordering applications, point of sale and property management systems.

The display comes equipped with several CPU options (including a selection of Intel Celeron 6305E processors, Core i3 o Core i5), as well as fast DRAM memory 8 GB and an SSD drive 256 GB for greater storage capacity.

“The new KMC-W takes advantage of the 11th generation Intel Core Enterprise Edition processor and the Windows operating system 10 IoT Enterprise to expand customer options”, says Analisa Roberts, General Manager of Global Device Partners at Microsoft. “Con 8 GB of DRAM and an SSD of 256 GB, “It provides ultra-fast processing and ample storage space to meet changing industry demands.”.

By offering more interfaces for third-party peripherals, The KMC-W supports a wide variety of applications in all sectors. Its extensive integration capabilities allow it to meet the needs of a wide variety of companies, from hotels and airports to shops, restaurants and pharmacies.

Companies can adapt their terminals to different scenarios, such as ID/passport scanners, external cameras, payment terminals and vending machines.

The KMC-W's compact design and flexible features make it the perfect device for virtually any business environment.. Your installation options, that allow it to be fixed to a countertop, to the wall or a stand that can be placed anywhere to blend perfectly into its environment, allow companies to save time, costs and space without the need for additional construction.

Personalized experiences

Samsung Kiosk systems have already been implemented in different businesses. So, in the Philippines, fast food chain KFC use these computers with Windows operating system in 63 establishments.

Kiosks create a digital in-store experience for KFC customers, allowing them to self-serve and enjoy a more personalized and comfortable visit. To continue improving your customers' experience, The company is going to install them in more than three more establishments before the end of the year..

For your part, the french company Lapeyre, which manufactures and sells kitchen equipment, bathrooms, doors and windows, have installed Samsung Kiosks, that work with the Windows operating system in all its stores.

As an expanding franchise, con 126 establishments in France and 25 new stores that will open throughout the country between now and 2025, The company has partnered with Samsung to digitize services to boost business and attract new customers.

The deployment includes one hundred Kiosks to show the status of the queues, 70 for quick ordering and 300 so that consumers can consult the company's catalog and personalize their product using the configurators. With them they hope to increase sales and improve the customer experience..

Also worth highlighting is the case of the custom catering company. Duck Donuts Powered by Grubbrr which uses Samsung Kiosks based on the Tizen operating system.

The company's deployment improved the shopping experience in 30 of its stores in the US., increasing customer satisfaction and operational efficiency. With custom ordering and easy-to-read menus, Duck Donuts was able to strengthen its customer relationships and increase revenue.