Zoom Workplace: new AI-based collaboration platform

With forty innovations, Zoom Video Communications has introduced the AI-powered Workplace open collaboration platform to facilitate connections and improve productivity in modern workspaces.

The plataforma Workplace incorporates forty innovations, including the functionalities of Zoom AI Companion for Phone, Team Chat, Events y Contact Center of the company, as well as its expansion to include Ask AI Companion, to help employees make the most of their time in an all-in-one solution.

“We have seen the positive impact that Zoom AI Companion has had on our business and customers.”, transforming the way we work by freeing up precious time for teamwork - notes Smita Hashim, Zoom Product Manager-. Workplace with AI Companion will help solve your real problems by bringing together leading collaboration solutions on a single platform to help improve productivity, efficiency and working hours in general”.

AI Companion's latest innovations will include Ask AI Companion, an enhancement to the digital assistant that will help users prepare for their workday in Workplace, plus AI Companion for Zoom Phone and additional capabilities for Team Chat and Whiteboard, which will be included at no additional cost in the payment services of the company's user accounts.

Ask AI Companion will provide a new way to interact with AI Companion throughout the Zoom platform, improving user productivity to gather, synthesize and share information from Zoom Meetings, Mail, Team Chat, Notes, Docs, etc.

Besides, will help users prepare for meetings, making summaries of these, relevant action items, will draft agendas and summarize chat and email threads, as well as the documents.

In a version after the initial release, Ask AI Companion can extract relevant content from certain third-party applications (if the client decides to enable them) to increase its use.

For your part, Zoom Phone has been strengthened with AI Companion capabilities to help make calls and follow-ups more efficient. Users can request a post-call summary and next steps so they can focus on the conversation instead of taking notes..

Zoom Workplace will remain an open platform allowing customer choice. The APIs, SDK y more than 2.500 Zoom integrations in their App Marketplace they make it easier for customers to integration into existing technology or users' favorite applications.

With the introduction of Workplace, Zoom presents a renewed user experience with more options, including the ability to choose from four color themes within the app. Hosts will also have the opportunity to add custom virtual meeting backgrounds, to adapt the environment or approach to it.

Para Zoom Meetings, Users will see a new tab within the application that will allow them collaborate before, during and after meetings. Supports traditional calendar views and serves as a central place for agendas, recordings and other shared assets such as documents, plus smart recordings and meeting summaries from AI Companion.

Newly announced products and features will be introduced to the coming months of April and May, although some may not be available in all regions and verticals at launch.