Charmex offers managed services for advanced business communications in the cloud

Charmex has developed a set of managed services that allow us to offer videoconferencing tools that respond to the communication needs of companies..

The rapid evolution of technologies has led to communications becoming prominent protagonists, forming part of the evolution of companies.. In this context, video communication solutions and managed services are presented as a necessary means to evolve in the market, increasingly competitive, and in this way optimize processes by reducing costs, while increasing the added value.

That is why the business unit specialized in videoconferencing of Charmex International has been working for more than 10 years in research and development of technologies with the aim of offering the most innovative tools and services that add value to their solutions, adapting and responding to the communication needs of companies. In order to bring companies closer to access to new technologies, Charmex has developed a set of managed services that allow us to offer added value to the client, although it does not have the sophisticated technological equipment that is behind.

One of these types of managed videoconferencing services offered by Charmex includes value-added applications in the technological part such as the MCU Virtual hosting solution., which allows you to connect different headquarters distributed anywhere in the world without having to have a multipoint connection architecture.. Candido Moreno, director of the Charmex International Videoconferencing Unit, has assured: “We have virtualized the Multipoint Control Unit service, moving it to the “cloud”, while providing equipment and bandwidth. This way, The client only has to contract the service that will allow him to use the virtual MCU that we have located in the “cloud” and benefit from the advantages in economic savings and maintenance every time he makes videoconferences, joining several remote centers simultaneously.“.

The manager justifies the importance of said offer in the high costs that have traditionally been related to the acquisition., infrastructure, and maintenance of MCUs, as well as bandwidth. Cándido Moreno commented that “this has given rise to Charmex developing a type of offer of video conferencing services in the cloud. The virtual MCU allows you to replace the investment in equipment with an on-demand service that is only contracted when it is needed.", the manager points out, while explaining that behind this managed video-connection services application offered by Charmex is the Spanish company dHD Visual Technology., specialized in Videocommunication technology, Streaming and advanced applications for companies and vertical sectors such as cinema, education and health.

The Virtual MCU is offered through two contracting modalities: the payment for using the service for the number of connection points; that is to say, reserving a certain number of infrastructure resources; while, for those companies that have an MCU and need dedicated use - although they do not have bandwidth or maintenance service in their company -, Charmex offers MCU housing services that allow the client's equipment to be hosted, saving on technical service cost, maintenance and communications.

Advanced live and on-demand streaming solutions
Through streaming, companies manage to distribute video, audio and data from a PC and retransmit them over the Internet, reaching any receiver that has a computer connected to the Internet. Typical applications include the broadcast of a press conference., shareholders meeting, product presentation, business event or a training course, among other applications. The broadcast can be done live, or on demand so that the receiving user can view the content at the time that interests them.. On the other hand, there are advanced features, like simultaneous translation, choosing the language of the speaker from our screen, and interactivity with recipients thanks to the sending of SMS or texts. “On-demand broadcasting is widely accepted in training and in the broadcasting of all types of events”, the head of the Charmex Videoconferencing department has pointed out..

The on-demand streaming mode allows, besides, perform a series of advanced options, How to link the images of the PowerPoint presentation with the speaker's video to access the point of the presentation that interests you immediately.

Coding of video signals, audio and data can be done by treating the signal at the place of the event, (with coding equipment and technical personnel) and the subsequent launch of the signal over the Internet so that it can be viewed by the group of authorized people. There is the option of using the client's videoconferencing equipment and simply making a Videoconference call to generate the streaming from the control center.

As a result of experience and listening to customer demands, Charmex has created a new product called Self-Recording, basado en un software que permite publicar en un portal Web una formación, presentation, statement, etc. in a very simple and autonomous way. For this, the client only needs a PC with a webcam. Cándido Moreno has stated that “the Self-Recording modality constitutes an advanced version of streaming that allows the user to self-make a presentation and share it in the group of users that is decided.. This product is ideal for training centers, head hunting companies, business presentations and healthcare”.

Plus audio, video and data over the Internet to any part of the world, Charmex advanced streaming services support simultaneous translation, interactivity with the audience, and convert business communication needs into managed services.