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DKV Seguros implements an online authorization system for diagnostic tests

The insurance group DKV Seguros offers its clients a new online authorization service for diagnostic tests and hospital admissions that will allow patients to considerably reduce waiting time and speed up procedures..

DKV Seguros clients can now request authorizations for their diagnostic tests via the Internet. The insurance company has incorporated, in the private area of ​​the insured, a space where patients can request online authorizations for diagnostic tests and hospital admissions within the insurer's medical chart. This means greater convenience and speed for patients, that from now on they can process any type of management related to their policy. 24 hours of the day, los 365 days a year.

This tool is especially useful for complex diagnostic tests, the treatments, hospital admissions or interventions, that also require a doctor's prescription, prior authorization from the insurer. With this new online application it is possible to speed up procedures and reduce waiting time, so important when it comes to health issues.

The new DKV Seguros system also aims to provide its policyholders with the possibility of consulting the history of all authorizations processed online.. This way, The patient has complete freedom to request, file, consult, Attach previous reports and view authorization status whenever you want. Now well, in the event that the type of authorization that the patient requests requires prior evaluation by a doctor, The DKV team contacts the applicant and completes the process.

By, 27 Feb, 2012, Section: Health

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