Port Columbus Airport in Ohio Debuts New Touchscreen Information Kiosks

Port Columbus International Airport (Ohio, EU) has undertaken a technological update with the incorporation of 10 touch screen kiosks that can provide weather information, restaurants, accommodation and other services. The kiosks, developed by Meridian, Hansen Creative y HP, are equipped with screens 42 inches that can display information from inside and outside the airport.

Just in time for the Christmas holidays, Port Columbus International Airport is deploying a fleet of new touch-screen information kiosks intended to enhance airport wayfinding signage and help connect passengers to their destinations and experiences in the State of Ohio. Through a collaboration between the kiosk manufacturer Meridian, the digital design consultant Hansen Creative and computer hardware specialist Hewlett-Packard, have been installed 10 interactive kiosks in the pre- and post-security areas on the airport concourses, in the ticket sales area and in the baggage claim area.

The kiosks are equipped with screens 42 inches that can show information from inside and outside the airport. Each kiosk offers easy access to a directory of airport food and retail options complete with hours of operation and addresses. The kiosks will also allow travelers to print the information or access it through their mobile device via a QR code or URL.

Flexible touch screen capability allows travelers to quickly access other kiosk functions, like weather forecasts, a photo taking tool with the option to add a fun border or email them to friends, and connect to points and events of interest through community partners ExerienceColumbus and DiscoverOhio. A telephone placed on the side of the kiosk will connect to the information desk in the baggage claim area or in the airport communications center.

Mark Mulchaey, Customer Service Manager at Columbus Regional Airport Authority, Port Columbus operator, has assured that “The Port Columbus team is pleased to offer customers a tool that is truly tailored to their individual needs.. With improved location technology, Our goal is to make getting around the airport a little easier just when many are already preparing for a busy holiday season.”