Avaya brings the Cloud Office Unified Communications solution to the Spanish market

This cloud-based system, with voice, video, instant messaging, meetings, conferences and collaboration is expanding its global reach to a total of 12 countries.

The unified communications solution in the cloud Avaya Cloud Office by RingCentral has just been presented in Spain. After his journey through the United States just over three years ago, It has now been introduced in five new countries.

“This solution is deployed globally, although it is not available in all countries, but now it is in Spain and it will also be in Italy, Austria, Belgium and Germany, before the end of the year. In our country it will be marketed through Westcon”, comments Javier Velasco, general director of Avaya Spain.

with this ad, its scope will encompass 12 countries. This expansion comes just a few months after Avaya and RingCentral announced availability in Ireland, France and Netherlands.

For Javier Velasco, The main advantage of this solution over other competing solutions is that it is a single platform provided by a single provider. “The client only has to deal with the bandwidth. With this solution we open a niche that completes what Unified Communications is in the cloud. Many IT resources are freed up and investments are reduced”.

Regarding the security of this platform, it has a double aspect. On the one hand, it offers point-to-point protection with call encryption and, for another, “You have to keep in mind that it has the RingCentral guarantee.

Added advantages

Avaya Cloud Office is a cloud-based communications system with voice, video, instant messaging/IM, meetings, Enterprise-grade conferencing and collaboration. You can easily connect workers, whether in the office, mobile or remotely to a single system regardless of your location.

This platform provides a total reinvention of the user experience in business communications. Simple, updated desktop app design enables greater productivity with an integrated experience across messaging services, video and telephone. It also makes it easier to use different devices while users participate in video meetings..

Avaya's exclusive video delivers a seamless meeting experience from a web browser so there's no need to download an app, so meetings can start more quickly.

Besides, the platform incorporates video quality and network performance controls, as well as administration and security. Administrators can configure custom alerts to proactively notify about call quality and device status that could affect the experience. Besides, Provides organizers with multiple options to ensure the security of business communications.

A feature of this platform is that it includes reports on its usage to identify areas for improvement and define ways in which customers can get the most out of Avaya Cloud Office.

“Modern cloud communications solutions have proven their value many times over this year. As European companies face economic uncertainty, They need reliable and flexible solutions that allow them to expand or reduce their capabilities as required., maintaining the advanced features of a powerful UCaaS solution”, expresa Phil worries, RingCentral Billing Director. “Since the joint launch of Avaya Cloud Office in March and the expansion of its global availability, “We have helped organizations around the world adapt quickly to their changing requirements and we look forward to doing the same for customers across Europe.”.