Clear-Com HelixNet

The version 4.2 of Clear-Com HelixNet and LQ offer greater simplicity when setting up and controlling intercom and audio infrastructures.

Clear-Com has made the new updates to its Helixnet intercom platform and the LQ IP interface series taking into account user feedback. The goal was to optimize the supply of products, offering improvements on both platforms.

The HelixNet firmware version 4.2 adds visual communication, two-way radio capability and a powerful set of new features for administrators looking to adapt intercom stations to user-specific workflows.

LQ IP interfaces have the ability to connect to any type and brand of intercom or audio device over IP, and the new update 4.2 adds the ability to save and restore LQ drive settings.


HelixNet 4.2

New features added on HelixNet 4.2 include a ” In-Use-Tally” to visually indicate conversation activity on individual channels. This allows you to correlate what you hear at your intercom station with individual channels, while providing a visual signal to those who have removed their headphones or may not be listening.

Enhanced administrative functions allow you to adapt a HelixNet intercom station to your user and environment. It also includes the ability to set minimum and maximum volume controls, turn off channel mute controls, set the operation of the speakers and permanently set the headphone toggle key and the new operating modes of the HKB shift page.
With these new features, HelixNet intercom stations can be configured to allow an advanced user full control of the system, while restricting the way if necessary.

With the update 4.2, it facilitates the operation of intercom stations 2 means by allowing a user to be selectively given the radio key using the new 'Secondary Conversation Action' feature, allowing individual conversation keys to initiate a visual 'Call' signal or an LQ 'Network Control Event'. Call and control events can be assigned to a GPO port to interact with radios 2 Way, allowing selective users to talk to one or more radios 2 tracks at the push of a button.

last, the new option “Interlock Talk Group” HelixNet allows you to ensure that one user only talks to one channel at a time.

LQ 4.2

In the version 4.2, LQ users can save their settings to a file on the computer they use to manage their audio network. A pre-saved configuration can be reloaded on the LQ device at any time, so if the device is being used for multiple shows or system configurations, each respective configuration can be saved and pre-loaded.

With this update, LQ can now support eight Agent-IC clients, as well as up to eight Station-IC customers (the version 1.1. Station-IC for LQ is expected for the summer of 2021), which raises the total number of virtual clients supported to 16.

The dynamic capabilities of LQ and its processing platform allow you to perform multiple tasks simultaneously. With the addition of a new resource calculator, users can check that their LQ device is running at its optimum level, helping administrators apply LQ functionality to an audio network and, therefore, helping determine which connections can be made to maximize device usage.

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by • 12 May, 2021
• section: audio, control, networks