Webex by Cisco adds new features to encourage hybrid work

The new features incorporated into Webex Help organizations personalize interactions with employees and customers and redefine workspaces.

To offer a better work experience and optimize virtual interactions, in-person and hybrid, Cisco has announced new features Webex who prioritize people.

“We are in one of the biggest changes in the way we work in decades.”. To attract and retain the most valuable talents, Organizations must align with the desires and values ​​of workers, including how, where and when to work, highlights Jeetu Patel, Executive Vice President and General Manager of Collaboration and Security at Cisco. “As we move towards a hybrid and inclusive work experience for all, Webex puts people first”.

New features help organizations keep employees productive and securely engaged with flexible work styles, 'reinvented' workspaces, hybrid events and memorable experiences

Flexible work styles

Cisco seeks to respond to different collaboration needs, meeting devices and platforms.

The new capabilities of Vidcast, the Webex asynchronous video messaging solution, allow remote workers to import a recorded demo, edit and share it to facilitate asynchronous consumption.

Vidcasts can also be integrated into a survey of Solid for virtual checks or training as well as at Webex events.

Besides, The portfolio of applications integrated with Webex has been expanded, including InVision for visual whiteboards, the project management solution, notes and wiki all in one Notion; y Standout by ADP, engagement solution to create team connections.

'Reinvented' workspaces

Hybrid work requires organizations to transform workspaces to deliver a consistent experience anywhere.

Users can launch and use applications such as Miro, Mural, Shared Timer and Solid on devices Desk y Board Series, as well as on phones and tablets, eliminating the need to switch between different applications and maximizing collaboration in the office.

Added support for Webex devices with Zoom, Microsoft y Google, offering transparent communication regardless of device or platform.

Besides, Webex Go allows you to add the functions of Webex Calling as a dedicated business line to a personal mobile phone to make quality calls from the cloud.

Besides, the partnership with Ford aims to extend Webex Meetings to vehicles, turning them into the mobile office.

Hybrid events

Webex Events, formerly Partner, has been associated with Clear to help event planners manage health protocols simply and effectively, providing proof of vaccinations or attendee test results.

Besides, incorporates real-time subtitles and English-to-English transcriptions 34 languages, that will be expanded with the same technology used in Webex Meetings.

Compliance standards Webex Events (SOC 2 Type II, ISO 27001 y SOC 3) and integration with Webex Control Hub Deliver greater visibility and simplified management for enterprises' hybrid work and event environments.

memorable experiences

Companies want to connect with their customers through their preferred communication channels. With enterprise communications platform as a service (CPaaS) Webex Connect, Businesses can orchestrate those connections to deliver personalized experiences across all digital channels..

Webex Connect also integrates with Contact Center to promote new channels like WhatsApp, Facebook Messenger y SMS.