Crestron facilitates collaboration at Smucker headquarters

In order to create a hybrid collaborative experience for the most 120 meeting rooms and spaces, as well as in remote centers, the platform has been installed Crestron Flex and XiO Cloud management.

The J.M. Smucker is a company that includes brands such as Smucker's fruit spreads, el café Folgers, Jif peanut butter and Milk-Bone dog snacks. Since its beginnings more than 125 years, This business has been successful under five generations of family leadership..

Smucker embarked on an initiative to update his collaboration technology with video conferencing solutions at its Orrville headquarters (Ohio [eaten.uu.) and in other manufacturing and sales centers, to develop its culture without losing its values. With facilities spread throughout the United States and Canada, It is important to promote effective communication and create a consistent user experience across all facilities..

James Colson, Smucker audiovisual specialist, and the IS team were tasked with creating an experience for 120 meeting rooms and the hundred spaces of the headquarters, as well as more than a dozen remote centers.

The solutions had to be reliable and easy to use to support the company during hybrid meetings, which would be critical as Smucker implemented a transition to allow employees to work hybrid schedules.

With a history with Crestron and the existing technology present in all their meeting rooms, the AV team selected the Flex platform to ensure collaboration in all spaces.

The technology

Equip conference spaces with solutions that reduce friction when joining a meeting, and manage those spaces, was an important consideration for this project.

Con Crestron Flex, Collaboration and hybrid working made easier for everyone in the office and at home. Its technology was deployed in meeting rooms and small collaboration areas, medium and large, which allowed employees to meet, while adapting to the modern aesthetics of the office.

At Smucker's headquarters there are small meeting spaces, Larger conference rooms and an auditorium where company-wide meetings are held. For large corporate events, There is also a ballroom that can be combined to accommodate a few 1.400 employees.

Although no two meetings are the same, Smucker's audiovisual team wanted to equip its employees with collaboration tools that were.

Although there is a great diversity of meeting spaces, each of them is equipped with all the capabilities of Crestron Flex software and Microsoft Teams, enabling a quality experience from a familiar interface. This ensures that employees feel comfortable using any room, whether a conference at headquarters or at a remote site.

Crestron Flex has been installed in meeting rooms in a way that creates the same look in all of them and offers a user experience where employees can arrive and start without connection problems..

Each space is designed with peripherals compatible with Microsoft Teams software and Crestron control to elevate the meeting experience.

Crestron Flex allows Smucker employees to hold face-to-face meetings even when they can't be in the same physical location. With the addition of the adapter AirMedia Connect, can take advantage of wireless presentations and conferencing to present on the room screen with a simple connection workflow.

Smucker has also incorporated smart video technology into a campus collaboration space with multiple cameras and screens around the room to create a Sightline experience.

As a space primarily used for meetings with clients and retailers, It was essential to guarantee an inclusive and quality experience for distant participants.

Crestron intelligent video technologies integrate with the Flex for Microsoft Teams Rooms system to enable effective virtual meeting with auto-switching video streams that capture active speakers. To ensure quality audio throughout the room, The microphones are distributed over the surface of the table to capture each participant, regardless of where you are sitting.

The technology operations management platform Crestron XiO Cloud allows the AV team to monitor and manage all devices from anywhere.

Being able to control each device remotely gives Smucker flexibility to solve any problems on the fly. It also makes it easier for the team to experience the same hybrid flexibility as the rest of the organization., since it allows them to help their colleagues without having to be physically in the facilities.

With the implementation of more technological solutions than before and employees located all over the map, This platform has become essential. Crestron XiO Cloud platform notifies the team when devices need attention before problems occur and allows them to easily resolve complications.

With Crestron digital workplace solutions implemented, Orrville headquarters supports a streamlined work experience for every employee and benefits dispersed workforce with collaboration tools that support them in every space.

Crestron equipment installed:

• Crestron Flex videoconferencing system kit for Microsoft Teams UC-100 rooms- T.
• Crestron Flex Small Room Conference System with Microsoft Teams UC-B30-T Room Video Sound Bar.
• AirMedia Serial Connection Adapter 3 AM-TX3-100.
• Beyond AutoTracker presenter tracking camera 3 IV-CAMA3-20-N.
• Beyond Automate VX Pro IV-SAM-VXP-1B Voice Activated Multi-Camera Switching Solution.
• desktop touch screen 10,1 inches TS-1070.
• XiO Cloud Management Portal.