Barco will expand its remote NOC system
Ship to announce at ShoWest 2010, that opens today and until the day 18 in las vegas, expanding your Network Operations Center solution (NOC) improving the diagnosis and monitoring of remote facilities. The system will expand the network for remote analysis and updating and new configuration capabilities, programming 24/7/365 and content verification, in addition to improving network status information in real time.
The advanced NOC solution (Network Operations Center) by boat, which forms a complete set of monitoring tools and services available to all digital clients of the Belgian company, From now on, you will have new possibilities that guarantee the optimal performance of each client's digital cinema network.. The NOC will offer, as Barco will announce in ShoWest 2010, Greater monitoring capabilities for networked projectors, servers, management systems, automation controllers, switches and UPS units (Uninterruptible Power Supply). In its second year of operation, NOC offers venue owners, service providers and system integrators a common platform for monitoring, maintenance and repair of your projector fleet. Responding to your clients' requirements, NOC's new services include the expansion of the remote analysis network, its remote update and new configuration capabilities, programming 24/7/365 and content verification, in addition to improving network status information in real time. Jim Wickenhiser, director of the NOC program at Barco Digital Cinema, has recognized that “at a time when personnel resources must be measured to the millimeter, NOC offers the ability to monitor the entire network and, even more, be proactive in the face of any failure. Not only do we have knowledge of all these network devices, but we can diagnose and solve problems remotely. We have had situations in which the client has not yet realized the problem on the network., we are already working on it. In general, NOC allows our clients to focus on business, with the peace of mind of having a direct customer service interface 24/7”. Joel Davis, vice president of operations at Premiere Cinemas has commented that “NOC helps us anticipate our needs. We have 12 access points to the NOC for monitoring more than 160 Boat projectors. We know that when we enter one of our rooms with Barco equipment, we will have a perfect image on the screen, all the time”. Mike Jones, Vice President of Customer Service at Barco has recognized that “the term 'active’ is the key. The NOC provides a big picture system that allows us to quickly identify and resolve problems. The combination of NOC tools and a dedicated staff of technical support engineers allows Barco to maintain a very close relationship with our customers and maximize the customer's return on investment.”.
New Series II at ShoWest 2010
On the occasion of ShoWest 2010 Barco will unveil its new Series II line, based on the latest DLP Cinema technology from Texas Instruments. With this innovative line of DP2K products, Barco builds on the proven benefits of its successful DP series, while at the same time, previews the 4K future and the dramatic rise of 3D cinema. This new range is designed for small and medium-sized cinemas with screens up to 12, 15 y 20 meters wide, respectively.
Barco will also present at ShoWest 2010 a new optional software module that allows users of Series I and II projectors to identify, Diagnose and resolve error conditions without technical support assistance. Diagnostic Companion will be integrated into the Barco Communicator software from version 4.0. Communicator runs as a standard PC application, at the same time as Companion works the Barco DP-1200, DP-1500 and DP-2000 and will be shown on the new Series II projectors at ShoWest. Current Series I users will be able to migrate to the version 4.0 de Communicator.
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