Telefónica expands its offer of corporate voice services in the cloud with Cisco HCS

Con Cisco HCS, Telefónica offers virtual IP telephony infrastructures hosted in its data center, on a pay-as-you-go basis, integrated into an end-to-end solution.

Telefónica has incorporated into its corporate solutions offering Cisco Hosted Collaboration Solution (HCS) in order to optimize the development of unified communications services in companies and increase collaboration between employees.

Cisco HCS allows large companies to deploy their own virtualized IP telephone exchanges in Telefónica data centers, maintaining the same functionalities as if the switchboard were located at the client's headquarters and with the advantage of having a service that adapts to the needs of each company. Besides, avoid investments in infrastructure and platform updates.

With this service it is possible to develop IP telephony infrastructures in a more agile and simple way., which translates into greater flexibility to create new headquarters and increase service provision according to the specific needs of the business.. In a monthly installment payment method, which moves away from the investment model and allows for greater spending forecasting for companies.

One of the main advantages of Hosted Collaboration Solution is that it allows you to evolve towards a unified communications system within the core of companies, since with an IP telephony platform updated continuously and transparently it is easier to integrate the different communication systems used by companies.

This solution also includes access to the full suite of Cisco collaboration applications, like Cisco WebEx, for web video conference meetings, o Cisco Jabber, integrated unified communications client that allows users to interact through different channels: instant messaging, voice, video, voice messaging or video conferencing, from anywhere and any device.

Telefónica, in addition to hosting in their data centers, perform the installation, comprehensive management and maintenance of this service. Provides an end-to-end solution, where the client has the operator as the only interlocutor, both in relation to communications services, such as data network and IT.

With the integration of communication systems, Companies are able to create more efficient work environments, in which users access their information regardless of where they are, and they have all their applications (email, voice, video conference, instant messaging, etc.) in a single interface. Factors that improve communication conditions between employees and facilitate teamwork.

Through IP telephony it is possible to carry out this integration. Cisco's HCS solution also allows you to adapt the unification of communications to the user profile to create a personalized experience according to the needs of each company and/or employee..

Telefónica adds the Cisco Call Manager platform to its portfolio of IP telephony hosting solutions for large companies, expanding the benefits that these services represent for corporations and taking another step towards the creation of an integrated communications model.

Having virtualized IP telephony platforms in the Telefónica cloud, It brings great benefits for companies, that will have their platforms redundant in the operator's data centers, in addition to having additional guarantees in terms of safety and energy efficiency that have placed these centers in a differential position at an international level..