Intelsat chooses NEC Display for the NOC that centralizes its operations

This operations center has been designed with a large 3-inch video wall×24, composed of 72 screens of 55 inches NEC X555UNV and Hiperwall software.

Intelsat (International Telecommunications Satellite Organization) offers innovative connectivity solutions to relay information around the world. The company provides high-quality broadband and video services anywhere in the world with a network that combines the world's largest satellite backbone network with terrestrial infrastructure, managed services and an open, interoperable architecture.

To optimize operations and improve customer service, Intelsat decided to combine its four operations centers under the same Network Operations Center (Network Operations Center
– NOC), But that meant implementing a technology solution robust enough to support four previously separate departments and a host of operational services..

“As Intelsat grows, online services also increase. The NOC brings multiple functions together in the same room to identify and create synergies. Before operations centers were combined, “Each of them had their own video wall.”, comments Robert Wilson, senior manager de el NOC Support department de Intelsat.

The team wanted the new video wall to be a significant upgrade from the previous setup of the four different operations centers they were using., but the requirements to effectively support the NOC were slightly different.

“We had a pretty significant video wall in the managed services center before the NOC was created. had 36 screens, but they were monitors 40 inches, and of those, 27 used to manage managed media services, which are just one aspect of Intelsat's diverse portfolio of services”, Wilson adds..

Intelsat had previously worked with Diversified in other projects, a provider of managed networks and technology solutions, and hired this company again to renovate and update the space that would become the new NOC. For this particular project, The Intelsat team opted for support that integrated 72 screens of 55 inch X555UNV NEC Display Solutions in a configuration of 3×24 and Hiperwall software.

The technical requirements that most attracted Intelsat include the ultra-narrow bezel of this model that helps the video wall look like “a large glass panel”, comena Wilson. The computing element was another determining factor. The most significant advantage of the NEC solution was the integration of the OPS specification (Open Pluggable Specification). The monitors we choose have the ability to integrate the OPS module, which allows us to place the Hiperwall nodes within the screen”.

Intelsat chose the NEC 55 inches on a smaller screen because its size, together with Hiperwall software, allowed NOC teams to take better advantage of huge video walls.
“The screens of 55 inches were larger than the previous ones we used in other operations centers and allowed us to use the Hiperwall software to manipulate the video wall in different ways. Besides, we do not need a specific power supply for a specific monitor”.