TeamViewer and Google Cloud develop augmented reality solutions

The first augmented reality tool they have designed together is Assisted Order Picking. A hands-free order picking app that uses Google Glass Enterprise Edition glasses 2 and the software TeamViewer of your Frontline program.

TeamViewer has been associated with Google Cloud to integrate your augmented reality solutions (RA) on the company's cloud platform. With this alliance, both companies are jointly developing and marketing enterprise augmented reality solutions on Google Cloud to better meet customer needs.

“Consumer habits have changed, especially during the pandemic, y, for it, Retailers have to hire new employees and rethink their pickup and delivery processes. They are demanding technology ready to use immediately, while providing them with good long-term results as they develop new approaches to the modern store”, comment Carrie Tharp, vice president of retail and consumer at Google Cloud.

The first tool that they have developed jointly is Assisted Order Picking, a hands-free order picking app that uses smart glasses Google Glass Enterprise Edition 2, equipped with your program's TeamViewer vision collection software Frontline. The objective is to improve omnichannel supply for supermarkets

“As a Google Cloud Partner, we are developing solutions to improve both the front and back-end of retail operations. In the very near future, we want to apply this same technology to improve manufacturing processes, field services and supply chain, among other industries”, points out Alfredo Patron, Executive Vice President of Business Development at TeamViewer.

Thanks to the connection with the order management systems of retailers or supermarkets, inventories are updated in real time. This way, associates receive the information they need to fulfill their orders right inside the Google Glass screen.

This viewing capability allows employees to use both hands to locate and pick up the indicated items., which improves collection rates between a 15 and a 40%.

At the same time, This platform provides new data to retailers that helps meet growing customer demand for online shopping.. In addition, offers in-store pickup options (Bopis) and same day delivery.

This announcement is based on a partnership initiated with Upskill, pioneer in industrial augmented reality solutions, which, as already published in Digital AV was acquired by TeamViewer in March 2021.