Siemens develops a platform to create 'smart hotels'

The Smart Hotel solution facilitates the daily management of the establishment's activities, improves customer comfort and experience, while allowing you to control your security and, especially, of those areas most sensitive to threats.

Siemens Smart Hotel is a management solution that facilitates, from a single platform, the management and control of all the functionalities of a hotel. This system is aimed at improving comfort and customer experience, as well as the security and energy efficiency of the accommodation, regardless of size and category.

This platform offers a complete view in real time, both the state of the rooms (occupation, room service request, Do not disturb…), like the common spaces (meeting rooms, restaurants, gym, etc.) to help reception staff manage check-in and check-out, assign the room to a client and send that assignment directly via a QR code to clients' smartphones or access to common areas.

Siemens Smart Hotel also facilitates the daily management of hotel activities. The solution integrates the Hotel Manager web platform, that connects the tool to the reception with different applications aimed at plant and maintenance personnel.

At customer service

This solution allows you to adapt all aspects related to the comfort of the room to the preferences of each client.: lighting of the different points of the room, temperature, blinds control…

The client himself, through an app, You can manage all these aspects from your smartphone or tablet, as well as request the services offered by the hotel (restaurant, gym, spa…), and receive tourist information, providing you with a digital experience. In addition, allows you to enter and leave the room without having to go through reception, eliminating waiting time.

The solution allows you to record the different needs of each client in such a way that, if he/she stays again in a hotel of the same chain, Preferences are automatically set at the time you register. Besides, The accommodation administrator can control from the same interface all aspects related to the well-being of the common areas of the building; depending on the occupancy and needs of the hotel.

With this new solution, Siemens adds to its portfolio of solutions a platform aimed at the digitalization of the hotel sector that allows the creation of “smart hotels.”” automated. This system achieves better results in relation to the well-being of the guest and the use of resources., because all lodging disciplines and their technical teams are perfectly connected.

Video surveillance and security systems

The solution allows you to manage, from the same interface, the security of the entire establishment and, especially, of those areas most sensitive to threats. For this, Siemens has incorporated its access control and fire detection and extinguishing solutions to Smart Hotel.
On the one hand, security systems allow all technologies to be connected (video surveillance, access control to private spaces, reading the vehicle's license plate at the entrance to the parking lot) and include them as operational routines for hotel staff. And on the other, The integration of the company's fire detection solutions protects customers in the event of fires and prevents them from being disturbed in the event of false alarms.

In addition, in a crisis situation requiring hotel evacuation, Siemens Smart Hotel, together with its Desigo CC building management platform, It also integrates an alarm and public address system that informs all hotel occupants of danger and promotes their orderly exit thanks to the automatic opening of blinds., doors and elevators and the transmission of messages in different languages ​​that allow people to be effectively directed out of the building.

This platform is a great asset for the hotel sector, since it favors the optimization of the operation of the establishment and improves its energy efficiency. Building automation and connecting different devices and systems provide energy consumption reports that can be used to save costs and make it a completely sustainable establishment..